Middle East: Ingram Micro Training MEA, a provider of instructor-led technical training, has partnered with Kaspersky Lab as training provider for the Middle East Region. With this partnership, Ingram Micro is now authorized to provide certified trainings for end point solutions of Kaspersky Lab in the GCC. Ingram Micro will provide best in class training services to all Kaspersky Lab customers and partners further strengthening the company's training offerings for the channel community. "Training is a crucial element to the success of any organization", said Amir Kanaan, General Manager for the Middle East at Kaspersky Lab. "Partnering with Ingram Micro Training MEA is the right move to ensure that our customers in the region receive best in class training services on our award winning endpoint solutions."
"We are thrilled to bring Kaspersky Lab training services to the region", said Mohammad Sabry, Head of Services, Gulf and Near East region at Ingram Micro. "Kaspersky Lab is one of our strategic vendors and we look forward to continuing to expand our solutions portfolio to include professional services offerings in the near future. This is an excellent start of a great partnership."
American broadliner Ingram Micro is set to move more processes to its service centre in Sofia as its pan-EMEA back office reshuffle continues, according to EMEA executive vice president Mark Snider. Ought to Snider, the firm has been streamlining processes in its warehouses for some time, but is now putting more of a focus on speeding up office functions, which will in turn put more demand on its services centre in Sofia, Bulgaria. The distributor has hired a "Lean" European director and in-country staff responsible for improving office efficiency. "We have this balancing act where, at the same time, we have implemented 'Lean' which allows us to go through the processes we have and streamline them. We do that in the warehouses… but we are doing that in the offices now - we have hired a Lean leader for Europe… and we have hired Lean people in different countries. The idea is the back office processes will become more concerned, because in a lot of distribution you have complex processes coming from vendors and from the customers and we tend to try to fit them as opposed to forcing all of them to fit us", said Snider. The total headcount at the Sofia centre, which provides back-office functions and standardised support across EMEA, has risen to more than 1,000 employees, a number which is likely to increase as the firm looks to streamline office functions across its EMEA territories.
"We have over 1,000 [people] now in Sofia. It works really well. There are some advantages to it, it is so close to the rest of Europe, it is inexpensive, it is a fast flight to get there or for them to come to European countries," Snider said. "It is less expensive than the local market and the advantages, as they do more of these back-end functions for Europe as time goes on, they start being able to streamline some of the processes that go there. They get better at doing these processes, so it is definitely part of the longer-term strategy to lay that out. What you can't do with automation, we find [do via] that group. We probably will grow the headcount in Sofia, but I think even more we are streamlining more functions at the same time."
In the past, consolidating in-country support functions across Europe has meant Ingram has had to lay off regional staff. In 2014, the firm announced a restructure process which saw its Sofia centre expand at the potential expense of jobs. Snider said that the firm is instead concentrating on ramping up headcount in areas such as cloud and commerce and fulfilment. "It seems to be so far that the roles evolve into more of these strategic roles so they are less administrative. There have been cuts here and there, but when you take a look at the overall population in some countries, they have morphed into [being] more strategic and coming more into the cloud area as that continues to grow. The commerce and fulfilment solution area is a real growing area for us, so that is growing as well from a headcount perspective", concludes Mark Snider (source: Channelnomics Europe).
ITWORX signs partnership with Ingram Micro
In a step to reinforce its global reach, IT service provider ITWORX announced its partnership with Ingram Micro Global as an official worldwide distributor of "ITWORX HUB", the Office 365 digital workplace for Microsoft Office 365 customers looking to foster employee engagement and boost productivity. Through this agreement, ITWORX brings its renowned Microsoft-powered SaaS productivity platform "ITWORX HUB" closer to all Office 365 customers worldwide. ITWORX HUB provides businesses with an intuitive, smart and personalized solution that serves as a one-stop shop for all corporate applications, boosting teamwork and collaboration anytime, anywhere and on any device.
Commenting on the partnership, Hafez Hamdy, CEO of ITWORX, said: "ITWORX HUB brings the power of the Microsoft Cloud to the fingertips of employees in an intuitive and engaging experience that they can access at work, home, or out in the field. We’re excited about our partnership with Ingram Micro, which aims at strengthening and expanding ITWORX HUB impact and global reach."
By extending the capabilities of Office 365, ITWORX HUB empowers employees to stay productive and engaged at all time by gathering all their needs in one tool. With intelligent features that boost productivity, ITWORX HUB makes employees' daily tasks just one click away; from getting to know company news to submitting vacation requests, reviewing subordinates' work, collaborating across-functions on corporate projects, issuing invoices to customers, or simply booking meeting rooms. Additionally, ITWORX HUB's intuitive, modern and friendly design makes communicating with team mates and accessing corporate resources an enjoyable and engaging experience for all employees, while Workspaces & Groups enable chat-like exchanges and ensures team resources such as documents, project plans, and performance dashboards are kept in one place. With its vast global infrastructure and focus on cloud, mobility, supply chain and technology solutions, Ingram Micro's partnership with ITWORX will offer Ingram's web of partners around the world (in the EMEA, through its offices in Austria, Belgium, Egypt, France, Germany, Hungary, Italy, Lebanon, Morocco, the Netherlands, Norway, Oman, Pakistan, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, Turkey, the United Arab Emirates and the United Kingdom) a unique software that brings an added value to their customers.
Aptec expands partnership with iBoardTouch
Middle East: broadliner Aptec has expanded its partnership with iBoardTouch, one of the market leaders of complete large-format touch screen solutions combining reliable hardware with innovative software. iBoardTouch provides versatile technology solutions for classrooms and meeting rooms. Zulfi Baig, Director of iBoardTouch, commented: "Aptec's decades of experience in providing value add solutions, their extensive customer base and their standout reputation for superior customer service make them a perfect partner to help iBoardTouch continue to deliver strong growth. iBoardTouch solutions are constantly evolving to meet customers' needs and help them to engage easily with interactive touch technologies in a way that works for them. We look forward to working even more closely with Aptec to meet our respective customers' needs."
"We are excited to expand our partnership with iBoardTouch", said Bahaa Salah, Managing Director of Aptec. "Ingram Micro reseller partners and their customers will benefit from additional solutions to grow their businesses in education and corporate segments. Additionally, we gain new value add solutions in the interactive technology offered by iBoardTouch. This is truly a partnership where everyone wins."
The iBoardTouch solution has outstanding features that are highly needed in the corporate and education world, bringing easy to use, yet feature rich learning technology to end users.
META: GFI Software, a provider of security and communication software, has signed a distribution agreement with broadliner Ingram Micro in the META (Middle East, Turkey and Africa) region.
Building on its existing relationship with GFI Software in Turkey and Australia, this new agreement will allow Ingram Micro to distribute GFI's complete range of IT solutions to channel partners in Afghanistan, Algeria, Bahrain, Egypt, Iraq, Jordan, Lebanon, Libya, Kuwait, Morocco, Oman, Pakistan, Qatar, Saudi Arabia, Tunisia, the United Arab Emirates and Yemen.
"We already have a very good cooperation with Ingram Micro on a global level, and with great pleasure we can announce today that we're expanding this partnership to 17 new countries. This agreement will provide GFI with presence in all major countries in the MEA region and access to a wide partner network of over 10,000 new resellers", explained Thomas Witting, VP Global Distribution Sales at GFI Software.
"As a leading global IT distributor, we're always seeking ways to enhance our portfolio and create valuable partnerships with software vendors", said Dr. Ali Baghdadi, Senior VP and Chief Executive at Ingram Micro for the META region, and added: "We are pleased to expand our agreement with GFI Software to these new markets and further empower our partners to offer quality security and communication software solutions to their end-customers."
Our directory is updated daily through information sent by vendors and distributors. Here are the latest updates :
Luckystar Computers (I) Pvt Ltd
India - Specialist
Netsafe Solutions Hravtska d.o.o.
Croatia - VAD
Netsafe Solutions Bulgaria e.o.o.d.
Bulgaria - VAD
Netsafe Solutions Srl
Romania - VAD
Arrow ECS Slovakia s r.o.
Slovakia - VAD
Share Distribuzione Srl
Italy - VAD
Ignition Technology Sub-Saharan Africa
South Africa - VAD
Ignition Technology ME
United Arab Emirates - VAD
Ignition Technology France
France - VAD
Kosmotech (KSM YuA TOV)
Ukraine - Specialist
Ingram Micro Saudi Arabia, div. Core Solutions
Olaya-Aqaria 2 - Office 405 - 4th floor
PO Box 94609
Phone : +966-114601950
Fax : +966-114601933
Website : http://sa.ingrammicro.com
Phone : +966-122832365
Phone : +966-138051965
Deputy Executive Officer :
Mrs Nabila Alhassan
Division director or manager : Mr Sumair Ghazi
Distribution manager : Mr Apoorva Phanse
Market manager : Mrs Lamieha Kunduhov
Creation year : 1993
2015 : 180,00 M€
Indirect turnover : 100%
Main brands : Acer, Cisco, Dell, HP Inc., Microsoft
Clients : Assemblers (10%), broadliner (10%), dealers (20%), IT consulting, system integrators and VARs (20%), specialist (10%), specialized and corporate resellers (30%)
Our directory is updated daily through information sent by vendors and distributors. Here are the latest updates :
Luckystar Computers (I) Pvt Ltd - India - Specialist
Netsafe Solutions Hravtska d.o.o. - Croatia - VAD
Netsafe Solutions Bulgaria e.o.o.d. - Bulgaria - VAD
Netsafe Solutions Srl - Romania - VAD
Arrow ECS Slovakia s r.o. - Slovakia - VAD
Share Distribuzione Srl - Italy - VAD
Ignition Technology Sub-Saharan Africa - South Africa - VAD
Ignition Technology ME - United Arab Emirates - VAD
Ignition Technology France - France - VAD
Kosmotech (KSM YuA TOV) - Ukraine - Specialist
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