American broadliner Ingram Micro is set to move more processes to its service centre in Sofia as its pan-EMEA back office reshuffle continues, according to EMEA executive vice president Mark Snider. Ought to Snider, the firm has been streamlining processes in its warehouses for some time, but is now putting more of a focus on speeding up office functions, which will in turn put more demand on its services centre in Sofia, Bulgaria. The distributor has hired a "Lean" European director and in-country staff responsible for improving office efficiency. "We have this balancing act where, at the same time, we have implemented 'Lean' which allows us to go through the processes we have and streamline them. We do that in the warehouses… but we are doing that in the offices now - we have hired a Lean leader for Europe… and we have hired Lean people in different countries. The idea is the back office processes will become more concerned, because in a lot of distribution you have complex processes coming from vendors and from the customers and we tend to try to fit them as opposed to forcing all of them to fit us", said Snider. The total headcount at the Sofia centre, which provides back-office functions and standardised support across EMEA, has risen to more than 1,000 employees, a number which is likely to increase as the firm looks to streamline office functions across its EMEA territories.
"We have over 1,000 [people] now in Sofia. It works really well. There are some advantages to it, it is so close to the rest of Europe, it is inexpensive, it is a fast flight to get there or for them to come to European countries," Snider said. "It is less expensive than the local market and the advantages, as they do more of these back-end functions for Europe as time goes on, they start being able to streamline some of the processes that go there. They get better at doing these processes, so it is definitely part of the longer-term strategy to lay that out. What you can't do with automation, we find [do via] that group. We probably will grow the headcount in Sofia, but I think even more we are streamlining more functions at the same time."
In the past, consolidating in-country support functions across Europe has meant Ingram has had to lay off regional staff. In 2014, the firm announced a restructure process which saw its Sofia centre expand at the potential expense of jobs. Snider said that the firm is instead concentrating on ramping up headcount in areas such as cloud and commerce and fulfilment. "It seems to be so far that the roles evolve into more of these strategic roles so they are less administrative. There have been cuts here and there, but when you take a look at the overall population in some countries, they have morphed into [being] more strategic and coming more into the cloud area as that continues to grow. The commerce and fulfilment solution area is a real growing area for us, so that is growing as well from a headcount perspective", concludes Mark Snider (source: Channelnomics Europe).
Ingram Micro in partnership with Docusign
France: broadliner Ingram Micro has expanded its local cloud offer with Docusign document authentication solutions.
Building on its success in advanced IT security, broadliner Ingram Micro is now a key global distribution partner for Symantec and an authorized distributor for the network security portfolio Symantec gained through its acquisition of Blue Coat last August. "With Symantec and Ingram Micro as part of our partner ecosystem, we are empowered and enabled to deliver the advanced managed security services and solutions businesses need to confidently capitalize on the business-building benefits of cloud computing", said Pat Grillo, Chairman of the Board Atrion, an Ingram Micro channel partner.
Under the new scope, Ingram Micro will expand its reach from multi-regional to global, and support Symantec's Integrated Cyber Defense enterprise portfolio including endpoint, email, data loss prevention, data center, cloud security and secure web gateway solutions. Channel partners across several key regions including the Americas, Europe and Asia can now easily engage Ingram Micro to establish a new or expanded relationship with Symantec. Additionally, existing Ingram Micro / Symantec channel partners can expand their solutions portfolio and services reach to include complementary product lines and international customers.
"Serving as a key global distribution partner for Symantec and expanding our authorization is rewarding and an opportunity we worked hard to secure and will certainly capitalize on", said Thomas Bamrick, director, Global Vendor Engagement, Ingram Micro. "Our ability to out execute and add greater business value to Symantec's business is proven, and we are excited to build on our success and enable more channel partners worldwide to take advantage of all Symantec has to offer."
Together, Ingram Micro and Symantec offer channel partners the sales, marketing and technical support resources needed to speed the sales cycle and simplify success, while maximizing channel partner’s potential for profitable growth. "Symantec is committed to the channel and excited to have Ingram Micro as part of its go-to-market global business strategy as we secure the Cloud Generation", said Erick Foy, director of channel sales for North America for Symantec. "Our distribution partners are an essential part of our new channel program and together we will succeed."
Ingram Micro in partnership with Ercom
France: the value division of broadliner Ingram Micro has expanded its security offer with Ercom, a local editor specialized in communication, data and endpoint securization. Available immediately, Ingram Micro distributes Cryptosmart, a unique solution of securization of mobile endpoints and communications, as well as Cryptobox, a securized workgroup and data sharing solution. "Our Cryptosmart and Cryptobox solutions are both simple and secure to use. They are used by major companies, such as the Elysée and the French Ministry of Defense or French and foreign major accounts. Being referenced by a major distributor such as Ingram Micro shows that users are being more and more interested with our cyber-security solutions, which have been audited and validated by French ANSSI as well as other security organisms", said Yannick Dupuch, Ercom CEO. Thanks to this partnership, Ingram Micro enriches its security portfolio with solutions which abide the latest regulations. "Ingram Micro France is proud to add Ercom offer to its cyber-security portfolio. This alliance answers with flexibility and innovation to a growing demand from our suctomers regarding mobile security", explaind Yann Hallosserie, Director Value and Technology Solutions at Ingram Micro.
Symantec enters Ingram's cloud
Our directory is updated daily through information sent by vendors and distributors. Here are the latest updates :
Italy - VAD
EA Accessories Ltd
Ireland - Specialist
Germany - VAD
SC Magazin GSM srl
Romania - Specialist
Multipoint Nordics OÜ
Estonia - VAD
EMA Distribution srl
Italy - Specialist
Westnet Distribution Poland Sp. z o.o.
Poland - Broadliner
A&C Systems France
France - Specialist
Belgium - VAD
Aqipa United Kingdom Ltd
United Kingdom - Specialist
Ingram Micro France, div. Core Solutions BU Mobility
2-4, bd des Iles
Phone : 0825825825
Fax : 0825286888
Website : http://fr.ingrammicro.com
General manager :
Mr Sophie Deleval
Division director or manager : Mr Olivier Heinczel
Market manager : Mr Bilel Stitou
Department manager : Mr Gary Villain
Creation year : 2010
Siret : 344 658 117 00058
VAT number : FR 50 344 658 117
Active resellers : 10000
Indirect turnover : 100%
National/regional/export split : 100/0/0
Export : Monaco
Specialist : Mobility
Main brands : Alcatel, Apple, Crosscall, Otterbox, Samsung
Clients : Apple Premium Resellers, bookstores, broadline e-commerce, broadliner, broker, buying groups, consumer electronics, dealers, department stores, hypermarkets, independent retailers, ISV, software developers and editors, IT consulting, system integrators and VARs, marketplaces, phone shops, service providers, specialist, specialized and corporate resellers, telecom operators, xSP
Employees : 15 people
Accessories and connectivity
Batteries and chargers
Apple, Duracell, Kensington, Samsung, Urban Factory
Cabling and connectivity
Apple, Kensington, Mobilis, Samsung, Urban Factory, V7
PC and notebook accessories
Akashi, Apple, Case Logic, Kensington, Mobilis, Otterbox, Samsung, Targus, Tucano, Urban Factory, V7
Kensington, Otterbox, Samsung, V7
Fixed phones, faxes and accessories
Acer, ASUS, V7
Acer, Akashi, Alcatel, Apple, Case Logic, CAT, Dell, Huawei, Kensington, Mobilis, Otterbox, Samsung, Targus, Tucano, Urban Factory, V7
Mobile phones and smartphones
Acer, Alcatel, Apple, Archos, CAT, Crosscall, Huawei, Samsung, TP-Link
Tablets and PDAs
Acer, Alcatel, Apple, Archos, ASUS, Dell, Facilotab, Lenovo, Samsung
Networks and telecoms
POS and AIDC
Bitdefender, Broadcom div. Symantec Enterprise, Kaspersky
Services and cloud computing
Babies and kids
Fitness, sports and outdoors
Smart personal objects
Acer, Alcatel, Samsung
Kingston, PNY, Samsung
Value added services
After-sale consulting, after-sale service, authorized training centre, brand-dedicated sales staff, BTO, business plan help, co-marketing funds, configuration help, customer loyalty program, dedicated contacts, demo products, demos, direct shipping to final client, e-commerce site, e-mailing, export service, fax mailing, field sales staff, hardware connection/cabling, hardware installation, hosting, hot-line, information newsletter, lead generation, logistics, magazines, manufacturer certifications, meeting room, newsletters, on-site quote, on-site training, online order status checking, online ordering, personalized help, personalized shipping, practice development, pre-sale consulting, product catalog, product loan, product search, project management help, project-dedicated sales staff, regular special offers, repackaging, retail-dedicated sales staff, sales help, seminar centre, shipments tracking, show-room, special offer lists, system integration, technical deployment, technology watch, telemarketing, thematic catalogs, training centre, transfer of skills, trial products
30-day payment, advance payment, automatic transfer, bank garanty, bill of exchange, cash, cash with order, cash with trade discount, cheque, company security, credit card, credit insurance, deferred transfer, delegation of payment, draft, factoring, financing solutions, joint account, leasing, letter of credit, part payment, personal outstanding, personalized terms of payment, promissory note, short-term financing, stock financing, term of payment, transfer, transfer of debts
Minimum delivery time
National : 24 hour(s)
International : 48 hour(s)
Our directory is updated daily through information sent by vendors and distributors. Here are the latest updates :
ACTS Srl - Italy - VAD
EA Accessories Ltd - Ireland - Specialist
Aqaio GmbH - Germany - VAD
SC Magazin GSM srl - Romania - Specialist
Multipoint Nordics OÜ - Estonia - VAD
EMA Distribution srl - Italy - Specialist
Westnet Distribution Poland Sp. z o.o. - Poland - Broadliner
A&C Systems France - France - Specialist
FieldTrust bvba/sprl - Belgium - VAD
Aqipa United Kingdom Ltd - United Kingdom - Specialist
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We have collected some of the scams, fake companies and more that have surfaced in the channel over the past year.