American broadliner Ingram Micro is set to move more processes to its service centre in Sofia as its pan-EMEA back office reshuffle continues, according to EMEA executive vice president Mark Snider. Ought to Snider, the firm has been streamlining processes in its warehouses for some time, but is now putting more of a focus on speeding up office functions, which will in turn put more demand on its services centre in Sofia, Bulgaria. The distributor has hired a "Lean" European director and in-country staff responsible for improving office efficiency. "We have this balancing act where, at the same time, we have implemented 'Lean' which allows us to go through the processes we have and streamline them. We do that in the warehouses… but we are doing that in the offices now - we have hired a Lean leader for Europe… and we have hired Lean people in different countries. The idea is the back office processes will become more concerned, because in a lot of distribution you have complex processes coming from vendors and from the customers and we tend to try to fit them as opposed to forcing all of them to fit us", said Snider. The total headcount at the Sofia centre, which provides back-office functions and standardised support across EMEA, has risen to more than 1,000 employees, a number which is likely to increase as the firm looks to streamline office functions across its EMEA territories.
"We have over 1,000 [people] now in Sofia. It works really well. There are some advantages to it, it is so close to the rest of Europe, it is inexpensive, it is a fast flight to get there or for them to come to European countries," Snider said. "It is less expensive than the local market and the advantages, as they do more of these back-end functions for Europe as time goes on, they start being able to streamline some of the processes that go there. They get better at doing these processes, so it is definitely part of the longer-term strategy to lay that out. What you can't do with automation, we find [do via] that group. We probably will grow the headcount in Sofia, but I think even more we are streamlining more functions at the same time."
In the past, consolidating in-country support functions across Europe has meant Ingram has had to lay off regional staff. In 2014, the firm announced a restructure process which saw its Sofia centre expand at the potential expense of jobs. Snider said that the firm is instead concentrating on ramping up headcount in areas such as cloud and commerce and fulfilment. "It seems to be so far that the roles evolve into more of these strategic roles so they are less administrative. There have been cuts here and there, but when you take a look at the overall population in some countries, they have morphed into [being] more strategic and coming more into the cloud area as that continues to grow. The commerce and fulfilment solution area is a real growing area for us, so that is growing as well from a headcount perspective", concludes Mark Snider (source: Channelnomics Europe).
Building on its success in advanced IT security, broadliner Ingram Micro is now a key global distribution partner for Symantec and an authorized distributor for the network security portfolio Symantec gained through its acquisition of Blue Coat last August. "With Symantec and Ingram Micro as part of our partner ecosystem, we are empowered and enabled to deliver the advanced managed security services and solutions businesses need to confidently capitalize on the business-building benefits of cloud computing", said Pat Grillo, Chairman of the Board Atrion, an Ingram Micro channel partner.
Under the new scope, Ingram Micro will expand its reach from multi-regional to global, and support Symantec's Integrated Cyber Defense enterprise portfolio including endpoint, email, data loss prevention, data center, cloud security and secure web gateway solutions. Channel partners across several key regions including the Americas, Europe and Asia can now easily engage Ingram Micro to establish a new or expanded relationship with Symantec. Additionally, existing Ingram Micro / Symantec channel partners can expand their solutions portfolio and services reach to include complementary product lines and international customers.
"Serving as a key global distribution partner for Symantec and expanding our authorization is rewarding and an opportunity we worked hard to secure and will certainly capitalize on", said Thomas Bamrick, director, Global Vendor Engagement, Ingram Micro. "Our ability to out execute and add greater business value to Symantec's business is proven, and we are excited to build on our success and enable more channel partners worldwide to take advantage of all Symantec has to offer."
Together, Ingram Micro and Symantec offer channel partners the sales, marketing and technical support resources needed to speed the sales cycle and simplify success, while maximizing channel partner’s potential for profitable growth. "Symantec is committed to the channel and excited to have Ingram Micro as part of its go-to-market global business strategy as we secure the Cloud Generation", said Erick Foy, director of channel sales for North America for Symantec. "Our distribution partners are an essential part of our new channel program and together we will succeed."
After a first announcement covering the META region, human phishing defense editor PhishMe has expanded its partnership with broadliner Ingram Micro to the Netherlands. More countries in Europe are expected to be added in the coming weeks and months.
Scale Computing expands with Dupaco
Netherlands: hyperconvergence vendor Scale Computing has announced a partnership with security and software VAD Dupaco Distribution, an Ingram Micro company. With over 30 years of experience in the IT field, Dupaco will be reselling the HC3 hyper-convergence and virtualisation platform, enabling Scale Computing to expand its reach across Europe. Scale Computing's HC3 platform brings storage, servers, virtualisation and management together in a single system. With no virtualisation software to license and no external storage to buy, HC3 products lower out-of-pocket costs and simplify the infrastructure needed to keep applications running. As a VAD, Dupaco will have access to Scale's Partner Community Program, which offers VARs and MSPs marketing tools, training, enablement, support and sales incentives, helping them to drive the sale of hyperconverged HC3 solutions across the Netherlands.
"Our strategic partnership with Dupaco will expand the presence of hyper-convergence across Europe", said Johan Pellicaan, MD EMEA for Scale Computing. "This is an exciting move and is in line with our continued efforts to work with new partners and increase our momentum through the channel. The Netherlands is a key market, and in partnership with Dupaco, we have an experienced partner in the area of virtualisation, hyperconvergence, data protection, security and open source."
Eric Segers, VP Ingram Micro Benelux for Dupaco, commented: "Scale's hyperconverged platform is perfect for our customers looking to deploy a cost effective and highly available infrastructure. We are excited to join forces and look forward to working with Scale across the Netherlands in a strategic partnership."
Broadliner Ingram Micro has unveiled a change of leadership in its pan-EMEA division. Mark Chlebek replaces Robert Beck as executive director of this division, managing relationships with pan-EMEA vendor partners. Beck will "gradually withdraw from the day-to-day business", before ending his 25 year career with the distributor. A 20-year company veteran, having joined Ingram in 1997, Chlebek takes responsibility for "purchasing and business management" for regional vendor partners managed by the distributor on a centralised basis. As part of the EMEA senior management team he reports to global group president of EMEA Mark Snider. "I'm excited to have Mark Chlebek coming into this strategic role. Mark brings with him years of EMEA-wide experience driving innovation and growth for our business. I am looking forward to working with him in his new capacity", Snider says. "I'd like to take this opportunity to thank Robert Beck for his many years of service and dedication to Ingram Micro. I'd also like to thank him for volunteering to help with a smooth transition, ensuring Ingram Micro business will continue without interruption to our vendor and customer partners." Chlebek is but one recent promotion in Ingram management. In February the distributor appointed Jacek Murawski as VP of EMEA vender engagement, with Günter Schiessl and Jordi Muñoz reporting into him in roles overseeing the management of partnerships with volume and value vendors respectively.
Our directory is updated daily through information sent by vendors and distributors. Here are the latest updates :
Luckystar Computers (I) Pvt Ltd
India - Specialist
Netsafe Solutions Hravtska d.o.o.
Croatia - VAD
Netsafe Solutions Bulgaria e.o.o.d.
Bulgaria - VAD
Netsafe Solutions Srl
Romania - VAD
Arrow ECS Slovakia s r.o.
Slovakia - VAD
Share Distribuzione Srl
Italy - VAD
Ignition Technology Sub-Saharan Africa
South Africa - VAD
Ignition Technology ME
United Arab Emirates - VAD
Ignition Technology France
France - VAD
Kosmotech (KSM YuA TOV)
Ukraine - Specialist
Ingram Micro Nederland BV, divisie Core Solutions BU Mobility
NL-3528 BJ Utrecht
Phone : +31-302464400
Fax : +31-302465440
Website : https://www.ingrammicro.nl
Sales director :
Mr Remco Nieuwenhuyse
Purchase director or manager : Mr Joram Sluijter
Creation year : 1993
KvK-inschrijfnummer : 30085572
VAT number : NL 0089-50-441 B01
2011 : 125,56 M€
2010 : 134,91 M€
2009 : 126,98 M€
2008 : 177,74 M€
Indirect turnover : 100%
National/regional/export split : 100/0/0
Specialist : Accessories and connectivity, mobility
Main brands : BlackBerry Mobile, HTC, Lenovo, Microsoft (Lumia), Sony Mobile Communications
Clients : Broadline e-commerce, consumer electronics, dealers, department stores, hypermarkets, independent retailers, marketplaces, phone shops, specialized and corporate resellers
Employees : 23 people
Accessories and connectivity
Batteries and chargers
Acer, ASUS, Belkin, BlackBerry Mobile, Fujitsu Technology Solutions, Gecko, Gigaset, HP Inc., iOttie, Kensington, Lenovo, Nokia, OnePlus, Samsung, Toshiba, Xtorm, ZAGG, ZAGG (Mophie)
Cabling and connectivity
Belkin, BlackBerry Mobile, Gecko, iOttie, Kensington, Nokia, Samsung, ZAGG (Mophie)
PC and notebook accessories
BlackBerry Mobile, CAT, Gecko, Otterbox, Samsung, ZAGG (iFrogz), ZAGG (Mophie)
CAT, Logitech, ZAGG
Personal and home audio
BlackBerry Mobile, Gecko, Jabra, Logitech, Nokia, Samsung, Xiaomi, ZAGG (iFrogz)
Computers and peripherals
Acer, ASUS, Fujitsu Technology Solutions, HP Inc., Lenovo, Toshiba/Dynabook
Fixed phones, faxes and accessories
Gigaset, Motorola Mobility
ASUS, Belkin, BlackBerry Mobile, CAT, Fujitsu Technology Solutions, Gecko, HPE, iOttie, Kensington, Lenovo, Nokia, Nordic Elements, Otterbox, PanzerGlass, RugGear, Samsung, UAG, Xiaomi, Xtorm, ZAGG, ZAGG (Mophie)
Mobile phones and smartphones
ASUS, BlackBerry Mobile, CAT, Fairphone, Nokia, OnePlus, RugGear, Xiaomi
Subscriptions and prepaid products
Tablets and PDAs
Acer, ASUS, BlackBerry Mobile, Fujitsu Technology Solutions, HP Inc., Lenovo, Samsung, Sony, Toshiba, Xiaomi
Refurbished smartphones and tablets
Services and cloud computing
Automobile and biking
Drones and robotics
Fitness, sports and outdoors
Smart personal objects
Cleaning products and supplies
30-day payment, advance payment, automatic transfer, bank garanty, bill of exchange, cash, cash on delivery, cash with order, cash with trade discount, cheque, company security, credit card, credit insurance, deferred transfer, delegation of payment, draft, factoring, financing solutions, joint account, leasing, letter of credit, part payment, personal outstanding, personalized terms of payment, promissory note, short-term financing, stock financing, term of payment, transfer, transfer of debts
Minimum delivery time
National : 24 hour(s)
International : NC
Our directory is updated daily through information sent by vendors and distributors. Here are the latest updates :
Luckystar Computers (I) Pvt Ltd - India - Specialist
Netsafe Solutions Hravtska d.o.o. - Croatia - VAD
Netsafe Solutions Bulgaria e.o.o.d. - Bulgaria - VAD
Netsafe Solutions Srl - Romania - VAD
Arrow ECS Slovakia s r.o. - Slovakia - VAD
Share Distribuzione Srl - Italy - VAD
Ignition Technology Sub-Saharan Africa - South Africa - VAD
Ignition Technology ME - United Arab Emirates - VAD
Ignition Technology France - France - VAD
Kosmotech (KSM YuA TOV) - Ukraine - Specialist
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We have collected some of the scams, fake companies and more that have surfaced in the channel over the past year.