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Ingram poised to further streamline EMEA back-office functions

American broadliner Ingram Micro is set to move more processes to its service centre in Sofia as its pan-EMEA back office reshuffle continues, according to EMEA executive vice president Mark Snider. Ought to Snider, the firm has been streamlining processes in its warehouses for some time, but is now putting more of a focus on speeding up office functions, which will in turn put more demand on its services centre in Sofia, Bulgaria. The distributor has hired a "Lean" European director and in-country staff responsible for improving office efficiency. "We have this balancing act where, at the same time, we have implemented 'Lean' which allows us to go through the processes we have and streamline them. We do that in the warehouses… but we are doing that in the offices now - we have hired a Lean leader for Europe… and we have hired Lean people in different countries. The idea is the back office processes will become more concerned, because in a lot of distribution you have complex processes coming from vendors and from the customers and we tend to try to fit them as opposed to forcing all of them to fit us", said Snider. The total headcount at the Sofia centre, which provides back-office functions and standardised support across EMEA, has risen to more than 1,000 employees, a number which is likely to increase as the firm looks to streamline office functions across its EMEA territories.

"We have over 1,000 [people] now in Sofia. It works really well. There are some advantages to it, it is so close to the rest of Europe, it is inexpensive, it is a fast flight to get there or for them to come to European countries," Snider said. "It is less expensive than the local market and the advantages, as they do more of these back-end functions for Europe as time goes on, they start being able to streamline some of the processes that go there. They get better at doing these processes, so it is definitely part of the longer-term strategy to lay that out. What you can't do with automation, we find [do via] that group. We probably will grow the headcount in Sofia, but I think even more we are streamlining more functions at the same time."

In the past, consolidating in-country support functions across Europe has meant Ingram has had to lay off regional staff. In 2014, the firm announced a restructure process which saw its Sofia centre expand at the potential expense of jobs. Snider said that the firm is instead concentrating on ramping up headcount in areas such as cloud and commerce and fulfilment. "It seems to be so far that the roles evolve into more of these strategic roles so they are less administrative. There have been cuts here and there, but when you take a look at the overall population in some countries, they have morphed into [being] more strategic and coming more into the cloud area as that continues to grow. The commerce and fulfilment solution area is a real growing area for us, so that is growing as well from a headcount perspective", concludes Mark Snider (source: Channelnomics Europe).

More employees, brands and activities for ABC Data, Asbis, eD'system, Ingram Micro and Zebra Systems

Czechia and Slovakia: broadliner ABC Data has appointed Milan Krajci as its new commercial director for Czechia1. In the same country, broadliner ASBIS has started the distribution of FilamentPM, an offer of locally-made filaments for 3D printers2. In Czechia still, broadliner eD'system has hired from sister company DNS Dušan Kolínek as Business & Channel Development Director3. The mobility division of the distributor (formerly known as Agora DMT) has been chosen by startup NextDrive as an official distributor for its personal cloud and smart home offer4. Again in Czechia, broadliner Ingram Micro has officially launched the local version of its Ingram Micro Cloud Marketplace5. The distributor is thus deploying its full organization in the region, as RRC which it acquired was solely positioned as its Advanced Solutions/Specialty Solutions division until now. Finally, security and storage specialist Zebra Systems has been chosen by Kerio Technologies (now part of GFI) as an official distributor for both Czechia and Slovakia6 (source: Reseller Magazine Online Česko 1, 3, 5 and 6, ChannelWorld Česko 2 and 4).

Appointments and new partnerships for Alstor, ASBIS, BK Commercium, eD'system, Ingram Micro and Soon

Central Europe: in Poland, network and security VAD Alstor has started the distribution of Opengear IT management systems in the country. In Czechia, broadliner ASBIS has decided to structure its approach of the network market through the appointment of Petr Winkelhofer1. As a product manager, Petr manages all the network-related brands of the distributor, including 2N, Asustor, Cisco, Mellanox, QNAP, TP-Link, Triton, Uniview and ZyXEL. Storage VAD BK Commercium has become exclusive distributor for Exagrid (storage and data deduplication) and Tech-Arrow (email archival) in Czechia, Slovakia and Baltic States (Estonia, Latvia and Lithuania)2. Broadliner eD'system has added Umax mobile devices (smartware, tablets, smartphones and notebooks) to its portfolio3. Broadliner Ingram Micro has hired Jiří Kodeda as Product Manager Cloud and Data Center Solutions. As the distributor is historically (through RRC) active almost only on the DC/POS market in the country, this appointment means that Ingram Micro plans to expand its business in the Value market on the very short term. Finally, audio specialist Soon Pro Audio Systems has been chosen by Italian speaker vendor K-Array as an official distributor for the country (sources: CRN Polska, ChannelWorld Česko 1, 2 and 3, Reseller Magazine Online Česko, inAVate United Kingdom).

Another brand for Ingram Micro

A few days after Epson, Japanese vendor Citizen expands its partnership with broadliner Ingram Micro, whose Czech office (formerly RRC) is now able to distribute POS systems in both Czechia and Slovakia (source: ChannelWorld Česko).

Ingram Micro named global Symantec distribution partner

Building on its success in advanced IT security, broadliner Ingram Micro is now a key global distribution partner for Symantec and an authorized distributor for the network security portfolio Symantec gained through its acquisition of Blue Coat last August. "With Symantec and Ingram Micro as part of our partner ecosystem, we are empowered and enabled to deliver the advanced managed security services and solutions businesses need to confidently capitalize on the business-building benefits of cloud computing", said Pat Grillo, Chairman of the Board Atrion, an Ingram Micro channel partner.

Under the new scope, Ingram Micro will expand its reach from multi-regional to global, and support Symantec's Integrated Cyber Defense enterprise portfolio including endpoint, email, data loss prevention, data center, cloud security and secure web gateway solutions. Channel partners across several key regions including the Americas, Europe and Asia can now easily engage Ingram Micro to establish a new or expanded relationship with Symantec. Additionally, existing Ingram Micro / Symantec channel partners can expand their solutions portfolio and services reach to include complementary product lines and international customers.

"Serving as a key global distribution partner for Symantec and expanding our authorization is rewarding and an opportunity we worked hard to secure and will certainly capitalize on", said Thomas Bamrick, director, Global Vendor Engagement, Ingram Micro. "Our ability to out execute and add greater business value to Symantec's business is proven, and we are excited to build on our success and enable more channel partners worldwide to take advantage of all Symantec has to offer."

Together, Ingram Micro and Symantec offer channel partners the sales, marketing and technical support resources needed to speed the sales cycle and simplify success, while maximizing channel partner’s potential for profitable growth. "Symantec is committed to the channel and excited to have Ingram Micro as part of its go-to-market global business strategy as we secure the Cloud Generation", said Erick Foy, director of channel sales for North America for Symantec. "Our distribution partners are an essential part of our new channel program and together we will succeed."

Recent additions

Our directory is updated daily through information sent by vendors and distributors. Here are the latest updates :
Luckystar Computers (I) Pvt Ltd
India - Specialist
Netsafe Solutions Hravtska d.o.o.
Croatia - VAD
Netsafe Solutions Bulgaria e.o.o.d.
Bulgaria - VAD
Netsafe Solutions Srl
Romania - VAD
Arrow ECS Slovakia s r.o.
Slovakia - VAD
Share Distribuzione Srl
Italy - VAD
Ignition Technology Sub-Saharan Africa
South Africa - VAD
Ignition Technology ME
United Arab Emirates - VAD
Ignition Technology France
France - VAD
Kosmotech (KSM YuA TOV)
Ukraine - Specialist


Ingram Micro Czech Republic, divize Specialty Solutions

Ingram Micro Czech Republic, divize Specialty Solutions
Na Brně 1972
CZ-500-06 Hradec Králové
Phone : +420-277000373
Fax : +420-283840166
Website : http://cz.ingrammicro.eu/home


General manager : Mr Jan Kašpar
CFO : Mrs Zuzana Šarfová
Marketing director : Mrs Kateřina Kocourková
Sales manager : Mr David Korous
Division director or manager : Mr Roman Novák
Division director or manager : Mr Jakub Valek
Division director or manager : Mr Roman Novák
Division director or manager : Mrs Hana Fejklová
Market manager : Mrs Sabina Coufalová
Market manager : Mr Petar Marinov
Product manager : Mr Petr Provazník
Product manager : Mr Jiří Kodeda
Product manager : Mr Jan Rabyška
Product manager : Mr Jan Rabyška
Product manager : Mr Milan Sousedík


Creation year : 1999
IČO : 25731734
VAT number : CZ 25 731 734
Annual turnover
2013 : 8,40 M€
2011 : 6,11 M€
2008 : 20,20 M€
2007 : 17,74 M€
2006 : 10,40 M€
Active resellers : 580
Indirect turnover : 100%
National/regional/export split : 100/0/0
Export : Bulgaria, Slovakia
Specialist : POS and AIDC, security
Main brands : Corning, Datalogic, NCR, Zebra
Clients : Broadline e-commerce, broadliner, buying groups, consumer electronics, dealers, department stores, hypermarkets, independent retailers, IT consulting, system integrators and VARs, marketplaces, phone shops, specialist, specialized and corporate resellers
Employees : 8 people


Accessories and connectivity
Batteries and chargers
Atos (Unify), Datalogic, Getac, HP Inc. (Poly), Xplore, Zebra
Cabling and connectivity
Atos (Unify), Corning, Datalogic, Elo Touch Solutions, Gamber-Johnson, Getac, Honeywell (Datamax O'Neil), HP Inc. (Poly), Zebra
Infrastructure accessories, bays and racks
SonicWALL, Sugon
PC and notebook accessories
Atos (Unify), Datalogic, Getac, HP Inc. (Poly), Xplore, Zebra

AV accessories
Ergonomic Solutions
Personal and home audio
HP Inc. (Poly)
Professional AV hardware
Advantech, CommScope (Arris), Elo Touch Solutions, Jabra, Logitech

Computers and peripherals
Adapters and controllers
HP Inc. (Poly)
Elo Touch Solutions
Getac, Xplore
Printing and scanning
Bixolon, Citizen, Evolis, Honeywell (Datamax O'Neil), Star Micronics, Zebra
Smartcard environments
Datalogic, Epson, Zebra
Thin computing
Elo Touch Solutions

Electric protection

Industrial computing
Industrial computing hardware
Advantech, Custom Engineering, Datalogic, Elo Touch Solutions, Honeywell (Datamax O'Neil), Zebra

Fixed phones, faxes and accessories
Atos (Unify), HP Inc. (Poly)
Datalogic, Zebra
Mobile accessories
Atos (Unify), Datalogic, HP Inc. (Poly), Zebra
Tablets and PDAs
Datalogic, Elo Touch Solutions, Getac, Zebra
HP Inc. (Poly)

Networks and telecoms
Network infrastructure
Advantech, CommScope (Arris), CradlePoint an Ericsson company, Extreme Networks, HP Inc. (Poly), SonicWALL
Voice- and video-over-IP hardware and software
Atos (Unify), HP Inc. (Poly), Owl Labs

Original spareparts
Original spareparts
Bixolon, Elo Touch Solutions, Honeywell (Datamax O'Neil), Star Micronics, Zebra

POS hardware
Advantech, Bixolon, Citizen, Custom Engineering, Datalogic, Elo Touch Solutions, Epson, Honeywell (Datamax O'Neil), NCR, Star Micronics, Zebra
POS software
Epson, Euro Plus
RFID hardware and software
Datalogic, Elo Touch Solutions, Honeywell (Datamax O'Neil), Zebra

Refurbished networks and telecoms
HP Inc. (Poly)

IT security
HP Inc. (Poly), SonicWALL
Physical security
Bosch, CommScope (Arris)

Services and cloud computing
Acronis, Dropbox, HP Inc. (Poly), IBM SoftLayer, ITWORX, Microsoft, Nomadesk, SonicWALL, Sugon
Atos (Unify), Datalogic, Elo Touch Solutions, Honeywell (Datamax O'Neil), HP Inc. (Poly), SonicWALL, Star Micronics, Sugon, Zebra

Corporate software
CommScope (Arris)
Graphics software
Euro Plus, Honeywell (Datamax O'Neil), Zebra
Other software
Datalogic, Euro Plus, Zebra

Storage infrastructure
Dell Compellent, Sugon
Storage servers
Storage software

Cleaning products and supplies
Honeywell (Datamax O'Neil), Zebra
Print supplies
Bixolon, Citizen, Honeywell (Datamax O'Neil), NCR, Star Micronics, Zebra
Storage supplies
Honeywell (Datamax O'Neil), Zebra


Recent additions

Our directory is updated daily through information sent by vendors and distributors. Here are the latest updates :
Luckystar Computers (I) Pvt Ltd -  India - Specialist
Netsafe Solutions Hravtska d.o.o. -  Croatia - VAD
Netsafe Solutions Bulgaria e.o.o.d. -  Bulgaria - VAD
Netsafe Solutions Srl -  Romania - VAD
Arrow ECS Slovakia s r.o. -  Slovakia - VAD
Share Distribuzione Srl -  Italy - VAD
Ignition Technology Sub-Saharan Africa -  South Africa - VAD
Ignition Technology ME -  United Arab Emirates - VAD
Ignition Technology France -  France - VAD
Kosmotech (KSM YuA TOV) -  Ukraine - Specialist

Latest partnerships

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