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Ingram poised to further streamline EMEA back-office functions

American broadliner Ingram Micro is set to move more processes to its service centre in Sofia as its pan-EMEA back office reshuffle continues, according to EMEA executive vice president Mark Snider. Ought to Snider, the firm has been streamlining processes in its warehouses for some time, but is now putting more of a focus on speeding up office functions, which will in turn put more demand on its services centre in Sofia, Bulgaria. The distributor has hired a "Lean" European director and in-country staff responsible for improving office efficiency. "We have this balancing act where, at the same time, we have implemented 'Lean' which allows us to go through the processes we have and streamline them. We do that in the warehouses… but we are doing that in the offices now - we have hired a Lean leader for Europe… and we have hired Lean people in different countries. The idea is the back office processes will become more concerned, because in a lot of distribution you have complex processes coming from vendors and from the customers and we tend to try to fit them as opposed to forcing all of them to fit us", said Snider. The total headcount at the Sofia centre, which provides back-office functions and standardised support across EMEA, has risen to more than 1,000 employees, a number which is likely to increase as the firm looks to streamline office functions across its EMEA territories.

"We have over 1,000 [people] now in Sofia. It works really well. There are some advantages to it, it is so close to the rest of Europe, it is inexpensive, it is a fast flight to get there or for them to come to European countries," Snider said. "It is less expensive than the local market and the advantages, as they do more of these back-end functions for Europe as time goes on, they start being able to streamline some of the processes that go there. They get better at doing these processes, so it is definitely part of the longer-term strategy to lay that out. What you can't do with automation, we find [do via] that group. We probably will grow the headcount in Sofia, but I think even more we are streamlining more functions at the same time."

In the past, consolidating in-country support functions across Europe has meant Ingram has had to lay off regional staff. In 2014, the firm announced a restructure process which saw its Sofia centre expand at the potential expense of jobs. Snider said that the firm is instead concentrating on ramping up headcount in areas such as cloud and commerce and fulfilment. "It seems to be so far that the roles evolve into more of these strategic roles so they are less administrative. There have been cuts here and there, but when you take a look at the overall population in some countries, they have morphed into [being] more strategic and coming more into the cloud area as that continues to grow. The commerce and fulfilment solution area is a real growing area for us, so that is growing as well from a headcount perspective", concludes Mark Snider (source: Channelnomics Europe).

Ingram Micro signs with Imcosys

Germany: broadliner Ingram Micro has inked a distribution deal with Imcosys, covering its complete portfolio of smartphones, smartwatches, tablets and POS products.

Hanwha appoints Ingram Micro

Germany: IP camera vendor Hanwha Techwin has appointed broadliner Ingram Micro, through the Physical Security BU of its Specialty Solutions division, as an official distributor in the country.

Ingram Micro named global Symantec distribution partner

Building on its success in advanced IT security, broadliner Ingram Micro is now a key global distribution partner for Symantec and an authorized distributor for the network security portfolio Symantec gained through its acquisition of Blue Coat last August. "With Symantec and Ingram Micro as part of our partner ecosystem, we are empowered and enabled to deliver the advanced managed security services and solutions businesses need to confidently capitalize on the business-building benefits of cloud computing", said Pat Grillo, Chairman of the Board Atrion, an Ingram Micro channel partner.

Under the new scope, Ingram Micro will expand its reach from multi-regional to global, and support Symantec's Integrated Cyber Defense enterprise portfolio including endpoint, email, data loss prevention, data center, cloud security and secure web gateway solutions. Channel partners across several key regions including the Americas, Europe and Asia can now easily engage Ingram Micro to establish a new or expanded relationship with Symantec. Additionally, existing Ingram Micro / Symantec channel partners can expand their solutions portfolio and services reach to include complementary product lines and international customers.

"Serving as a key global distribution partner for Symantec and expanding our authorization is rewarding and an opportunity we worked hard to secure and will certainly capitalize on", said Thomas Bamrick, director, Global Vendor Engagement, Ingram Micro. "Our ability to out execute and add greater business value to Symantec's business is proven, and we are excited to build on our success and enable more channel partners worldwide to take advantage of all Symantec has to offer."

Together, Ingram Micro and Symantec offer channel partners the sales, marketing and technical support resources needed to speed the sales cycle and simplify success, while maximizing channel partner’s potential for profitable growth. "Symantec is committed to the channel and excited to have Ingram Micro as part of its go-to-market global business strategy as we secure the Cloud Generation", said Erick Foy, director of channel sales for North America for Symantec. "Our distribution partners are an essential part of our new channel program and together we will succeed."

Ingram Micro in 3D with EnvisionTEC

Germany: broadliner Ingram Micro has strengthened its 3D printer offer with EnvisionTEC products.

Recent additions

Our directory is updated daily through information sent by vendors and distributors. Here are the latest updates :
Exertis Corepixel AB
Sweden - Specialist
3D Storm
France - VAD
AMI Marketing (Pty) Ltd t/a Learning Curve
South Africa - Specialist
United Arab Emirates - Specialist
Rare Distribution
United Arab Emirates - Specialist
Aitek France
France - Broadliner
Ebertlang Swiss AG
Switzerland - Specialist
United States - Specialist
360Mobile SL
Spain - Specialist
Smartycom GmbH
Switzerland - Specialist


Ingram Micro Distribution GmbH, Bereich Core Solutions

Ingram Micro Distribution GmbH, Bereich Core Solutions
Heisenbergbogen 3
DE-85609 Dornach bei München
Phone : +49-8942080
Fax : +49-89423679
Website : http://www.ingrammicro.de

Other offices
DE-38112 Braunschweig
Phone : +49-53121410
DE-59557 Lippstadt
Phone : +49-29412760
DE-94315 Straubing
Phone : +49-94217380


Vice-president : Mr Alexander Maier
General manager : Mr Mark Chlebek
General manager : Mr Günter Schiessl
Deputy Executive Officer : Mr Rupert Hierl
CFO : Mr Harald Weis
Sales director : Mr Tom Dreger
Sales director : Mr David Dupuy
Marketing director : Mr Hanspeter Eiselt
Division director or manager : Mr Wolgang Jung
Division director or manager : Mr Christian Käsweber
Division director or manager : Mr Eric Rositzki
Division director or manager : Mr Jens Stehle
Division director or manager : Mrs Christine Peters
Division director or manager : Mrs Ute Diermeier
Division director or manager : Mr Klaus Donath
Division director or manager : Mr Renke Krüger
Division director or manager : Mr Renke Krüger
Division director or manager : Mrs Claudia Huber-Völkl
Division director or manager : Mr Atila Kaplan
Division director or manager : Mr Alexander Spohr
Purchase director or manager : Mr Jörg Edel
Purchase director or manager : Mr Florian Gerken
Human resources manager : Dr Patrick Stahl
CIO : Mr Armin Bergbauer


Creation year : 1972
Handelsregisternummer : München HRB 76025
VAT number : DE 129 422 178
Annual turnover
2019 : 4 382,00 M€
2018 : 4 541,95 M€
2017 : 4 465,15 M€
2016 : 3 876,00 M€
2015 : 4 773,39 M€
Active resellers : 30000
Indirect turnover : 100%
Export : Czechia, Denmark(250 resellers)
Main brands : Apple, HP Inc., Microsoft, Samsung, Sony
Clients : Apple Premium Resellers, assemblers, bookstores, broadline e-commerce, broadliner, broker, buying groups, cabling companies, consumer electronics, dealers, department stores, hypermarkets, independent retailers, ISV, software developers and editors, IT consulting, system integrators and VARs, marketplaces, OEM and industrials, phone shops, service providers, specialist, specialized and corporate resellers, stationers and office supplies, telecom operators, trader, xSP
Employees : 1500 people


Accessories and connectivity
Batteries and chargers
Anker, Antec, APC by Schneider Electric, Apple, Belkin, Dell, Doro, Fujitsu Technology Solutions, Gigabyte, GTS, Kensington, Origin Storage, Targus, Toshiba/Dynabook, Trust, Verbatim, Viewsonic, ZTE
Cabling and connectivity
Allied Telesis, Anker, APC by Schneider Electric, Apple, Archos, Arena, Assmann, Axis Communications (2N), Belkin, Buffalo, Compulocks, D-Link, Dell, Dicota, Eizo, Ergotron, Fantec, Fujitsu Technology Solutions, Gamber-Johnson, Gigabyte, HPE Networking, i-tec, Kensington, Kuando, Lantronix, M-Cab, Maclocks, Matrox, Microchip (Adaptec), Microchip (PowerDSine), Mobilis, Netgear, Philips, Promise, Rohde & Schwarz (Lancom Systems), Schnepel, Sharp NEC Display Solutions, Sitecom, StarTech, Targus, Thermaltake, TP-Link, TRENDnet, Trust, V7, Verbatim, Vertiv (Avocent), Western Digital (SanDisk), Xerox, ZyXEL
External storage enclosures
Antec, Belkin, Fantec, i-tec, Kensington, Origin Storage, Promise, Sitecom, StarTech, Thermaltake, Verbatim
Hardware test products
D-Link, HPE Networking
Infrastructure accessories, bays and racks
Antec, APC by Schneider Electric, Belkin, D-Link, Fujitsu Technology Solutions, Gigabyte, Lantronix, M-Cab, Sitecom, StarTech, Supermicro, TP-Link, TRENDnet, Vertiv (Avocent)
Other accessories
Dicota, Ergotron, Gigabyte, HP Inc., Kensington, M-Cab, Mobile IT Services, Targus, Trust, Verbatim
PC and notebook accessories
Apple, Archos, Belkin, Dell, Dicota, Fujitsu Technology Solutions, Gigabyte, Kensington, Mobilis, Targus, Thermaltake, Toshiba/Dynabook, Trust, V7, Verbatim, Viewsonic, Western Digital (SanDisk), ZTE

AV accessories
Anker, Archos, Belkin, Compulocks, Dicota, Ergonomic Solutions, Ergotron, Kensington, Mobilis, Peerless AV, R-Go Tools, Sharp NEC Display Solutions, Targus, Trust, Unicol, V7, Viewsonic
AV hardware
Apple, Archos, Fantec, StarTech, Trust, Viewsonic, Western Digital, ZTE
AV software
Adobe, Apple, Corel
Large-format display
Iiyama, Viewsonic
Personal and home audio
Aero System, Anker, Antec, Apple, Archos, Belkin, Coloud, Dell, Gigabyte, Harman Kardon, i-tec, Kingston, Logitech, Nintendo, Sennheiser, Targus, Technaxx, Thermaltake, Transcend, Trust, V7, Verbatim, Western Digital (SanDisk), ZTE
Professional AV hardware
Harman Kardon, Iiyama, Matrox, Viewsonic
Acer, Anker, BenQ, Canon, Dell, Epson, LG, Samsung, Sharp NEC Display Solutions, Sony, Viewsonic, ZTE
Devolo, Fantec, Gigabyte, Kensington, Matrox, Plextor, Technaxx, V7, Viewsonic

Computers and peripherals
Adapters and controllers
Apple, AVM, Belkin, Buffalo, D-Link, Epson, Gigabyte, M-Cab, Microchip (Adaptec), Netgear, Promise, Sitecom, StarTech, Targus, TP-Link, TRENDnet, Trust, Vertiv (Avocent), Western Digital
Acer, AG Neovo, AOC, Apple, BenQ, Dell, Eizo, Fujitsu Technology Solutions, Gigabyte, Iiyama, Panasonic, Philips, Samsung, Sharp NEC Display Solutions, Sony, Unicol, V7, Viewsonic, Xerox
Acer, Apple, ASUS, BenQ, Dell, Fujitsu Technology Solutions, Gigabyte, MSI, Panasonic, Toshiba/Dynabook, Viewsonic
Acer, Apple, Bleu Jour, Concept, Dell, Fujitsu Technology Solutions, Gigabyte, Lenovo, Shuttle, Supermicro, Viewsonic, Xerox
Printing and scanning
Brother, Canon, Dascom-Tally, Dell, Dymo, Epson, Kensington, Kyocera, OKI, Panasonic, Plustek, Primera, Printronix (TallyGenicom), Ricoh, Targus, Technaxx, Xerox, ZyXEL
Acer, Apple, Fujitsu Technology Solutions, Gigabyte, Intel, Plustek, Supermicro
Small peripherals
3Dconnexion, Apple, Belkin, Bleu Jour, Cherry, Dell, Dicota, Fujitsu Technology Solutions, Gigabyte, i-tec, Kensington, Logitech, Mobilis, Plustek, R-Go Tools, Sitecom, Targus, Technaxx, Thermaltake, Trust, V7, Verbatim, Wacom
Smartcard environments
Thin computing
Fujitsu Technology Solutions, Veritas Technologies, Veritas Technologies (Altiris), Viewsonic
Apple, Fujitsu Technology Solutions, Supermicro

Computing components
Cases and power supplies
Antec, Fantec, Gigabyte, i-tec, M-Cab, Supermicro, Thermaltake, Trust
Cooling and tuning
Antec, Fantec, Gigabyte, Kingston, M-Cab, StarTech, Thermaltake
Apple, Crucial by Micron, Dell, Fujitsu Technology Solutions, HPE Networking, Kingston, PNY, Promise, Transcend, Verbatim
Motherboards and graphic cards
Asrock, Gigabyte, Intel, Matrox, NVidia, PNY, Sapphire, StarTech, Supermicro, Transcend, Zotac

EDM (electronic document management)
EDM hardware
Alaris, Canon, Fujitsu PFU Imaging Solutions, Plustek, Primera, Promise, Xerox
EDM software
Kofax, Veritas Technologies

Electric protection
Electrical protection
APC by Schneider Electric, Axis Communications (2N), Belkin, Dell, Delta, Eaton, Online USV-Systeme, Sitecom, Trust, V7, Vertiv (Liebert)

Gaming hardware
Belkin, Nintendo, Thermaltake, Trust
Gaming software

Industrial computing
Industrial computing hardware
Ads-tec, Eizo, Lantronix, StarTech, Supermicro, Western Digital

E-book readers
Fixed phones, faxes and accessories
Agfeo, Doro, SwissVoice, Xerox
Archos, TomTom, V7
Mobile accessories
Anker, APC by Schneider Electric, Apple, Belkin, Dell, Dicota, Doro, Gigabyte, i-tec, Kensington, Kingston, Kobo, Maclocks, Mobilis, Sennheiser, Targus, Technaxx, TP-Link, Trust, V7, Verbatim, Wacom, ZTE
Mobile phones and smartphones
Apple, Archos, Doro, Gigabyte, Viewsonic, ZTE
Subscriptions and prepaid products
Tablets and PDAs
Apple, Archos, Dell, Gigabyte, Kobo, Microsoft, Toshiba/Dynabook, ZTE

Networks and telecoms
Network infrastructure
Allied Telesis, Apple, Archos, AVM, Axis Communications, Axis Communications (2N), Belkin, Buffalo, Canon, D-Link, Dell Force10, Devolo, Dymo, Fujitsu Technology Solutions, Gigabyte, HPE Networking, Lantronix, M-Cab, Microchip (Microsemi), Milestone Systems, Netgear, Plustek, Rohde & Schwarz (Lancom Systems), SEH, Sitecom, StarTech, Supermicro, Technaxx, TP-Link, TRENDnet, Trust, V7, Veeam, Veritas Technologies, Vertiv (Avocent), Viewsonic, Western Digital, ZTE, ZyXEL
Voice- and video-over-IP hardware and software
Allied Telesis, Axis Communications (2N), Belkin, D-Link, HPE Networking, Sitecom, TRENDnet, Trust, Verbatim, ZTE, ZyXEL

Digital cameras and camcorders
Canon, Technaxx
Photo/imaging accessories
Canon, Dicota, Targus, Technaxx, Verbatim

POS hardware
Anker, Dymo, Lantronix

IT security
Allied Telesis, Bitdefender, Broadcom div. Symantec Enterprise, D-Link, Fujitsu Technology Solutions, HPE Security, IBM Software, Kaspersky, McAfee, Netgear, NortonLifeLock, Reiner, Rohde & Schwarz (Lancom Systems), Targus, Trend Micro, TRENDnet, ZyXEL
Physical security
Anker, Axis Communications, Axis Communications (2N), Belkin, Bosch, Canon, D-Link, Eizo, Milestone Systems, Motorola Solutions (Pelco), Plustek, Sitecom, Targus, TP-Link, TRENDnet, Viewsonic, Western Digital, ZTE, ZyXEL

Services and cloud computing
Acronis, Apple, Bitdefender, Broadcom div. Symantec Enterprise, Corel, Corel (Mindjet), HP Inc., Kaspersky, Microsoft, Veeam, Veritas Technologies, Xerox
Acer, Allied Telesis, APC by Schneider Electric, Apple, Axis Communications, Bosch, Broadcom div. Symantec Enterprise, Canon, Corel, Corel (Mindjet), D-Link, Dell, Fujitsu Technology Solutions, HPE Networking, Iiyama, Kofax, Matrox, Primera, Promise, Sharp NEC Display Solutions, Supermicro, Unicol, V7, Veeam, Vertiv (Avocent), Viewsonic, Wacom, Western Digital, Xerox, ZyXEL

Smart tech
Crypto-currency solutions
Drones and robotics
Archos, DJI
Home appliances
Anker, Neato Robotics
Smart home
Anker, Archos, Belkin, D-Link, RWE, Verbatim
Smart personal objects
Protec Card

Corporate software
Adobe, Apple, Corel, Corel (Mindjet), HPE Networking, IBM Software, Mamut (Lexware), Parallels, Veeam, Veritas Technologies, Veritas Technologies (Altiris)
Development software
Adobe, Apple
Graphics software
Adobe, Apple, Autodesk, Corel, Corel (Ulead), Microsoft (Nuance)
Office automation software
Adobe, Apple, Corel, Microsoft, Microsoft (Nuance)
Operating systems
Apple, Microsoft, SUSE
Other software
Acronis, Adobe, Apple, Broadcom div. Symantec Enterprise, Corel, Corel (InterVideo), Corel (Roxio), Dymo, Estos, IBM Software, Microsoft (Nuance), Nero, NortonLifeLock, Samsung, Veritas Technologies, Winzip a Corel company

External storage
Apple, Archos, Belkin, Buffalo, Crucial by Micron, Dell, Fantec, Fujitsu Technology Solutions, Kensington, Kingston, Origin Storage, Plextor, Pretec, Primera, Promise, Seagate, Sharkoon, Sitecom, StarTech, Targus, Technaxx, Toshiba, Transcend, TRENDnet, Trust, Verbatim, Western Digital, Western Digital (SanDisk), ZTE
Internal storage
Buffalo, Crucial by Micron, Fantec, Fujitsu Technology Solutions, Gigabyte, Kingston, Kioxia (Toshiba Memory), Origin Storage, Plextor, Promise, Seagate, Toshiba, Verbatim, Western Digital
Storage infrastructure
Acer, Arena, D-Link, Fujitsu Technology Solutions, Microchip (Adaptec), Origin Storage, Promise, Seagate, Sitecom, StarTech, Toshiba, Western Digital
Storage servers
Acer, Apple, Arena, Belkin, Buffalo, D-Link, Dell Compellent, Fujitsu Technology Solutions, HPE Networking, Netgear, Origin Storage, Plextor, Promise, QNAP, Seagate, Synology, TRENDnet, Verbatim, Western Digital, ZyXEL
Storage software
Acronis, Arena, Corel (Roxio), Fujitsu Technology Solutions, Nero, Veeam, Veritas Technologies, Western Digital

3D supplies
Cleaning products and supplies
Antec, Brother, Dascom-Tally, Dell, Eizo, M-Cab, Samsung, Verbatim, Xerox
Print supplies
Brother, Canon, Dascom-Tally, Dell, Dymo, Epson, HP Inc. S-Print, Lexmark, Primera, Printronix (TallyGenicom), Verbatim, Xerox
Storage supplies
Antec, Archos, Brother, Buffalo, Crucial by Micron, Dascom-Tally, Data Locker, Dell, Eizo, Epson, Fantec, Fujitsu Technology Solutions, Kingston, Kioxia (Toshiba Memory), M-Cab, Origin Storage, Plextor, Pretec, Primera, Promise, Samsung, Seagate, Sitecom, Toshiba, Transcend, Verbatim, Western Digital, Western Digital (SanDisk), Xerox
Videoprojector lamps
Canon, Dell, Eizo, Epson, Fujitsu Technology Solutions, Iiyama, Samsung, Sharp NEC Display Solutions, V7, Viewsonic, Xerox


Recent additions

Our directory is updated daily through information sent by vendors and distributors. Here are the latest updates :
Exertis Corepixel AB -  Sweden - Specialist
3D Storm -  France - VAD
AMI Marketing (Pty) Ltd t/a Learning Curve -  South Africa - Specialist
AQM World FZCO -  United Arab Emirates - Specialist
Rare Distribution -  United Arab Emirates - Specialist
Aitek France -  France - Broadliner
Ebertlang Swiss AG -  Switzerland - Specialist
ITANCIA USA Inc. -  United States - Specialist
360Mobile SL -  Spain - Specialist
Smartycom GmbH -  Switzerland - Specialist

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